BHS Postage, Refunds & Returns Policy

Postage

We post Australia-wide.

All of our goods are shipped from Brendale, Queensland. Orders received before 2.00 pm will be shipped the same business day. Orders received after 4.00 pm will be shipped the following business day.

We offer Free Standard Shipping on all orders, Express post shipping is available on checkout for $20.

Refunds

We will issue a refund for the price you paid for the products within 10 working days of the date we receive the returned item(s).

Brisbane Hunting Supplies understands that sometimes you may need to return something you purchased from us (in-store or online). To help with this, we have set out below the Brisbane Hunting Supplies Returns Policy which explains key points that you should be aware of.

Our Returns Policy includes your rights under the Australian Consumer Law (if you are a consumer), and does not seek to exclude or limit these. If you are a consumer under the Australian Consumer Law:

  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  • Your rights under the Australian Consumer Law are not limited by a defined time. However, the Australian Consumer Law does recognise that the relevant time period for which a remedy may be available can vary from product to product, depending on factors such as the nature of the product and the price. Brisbane Hunting Supplies adopts the same approach. As you can appreciate, the type of remedy we can offer you may also vary depending on how long it takes you to return the product to us.
  • Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.

Return & Warranty 

Should you have a problem with your product please contact us at 07 3467 2904 and we will arrange for repairs and replacement.

Most warranty claims must be placed through Brisbane Hunting Supplies. Expect Garmin Warranties. Return postage to Brisbane Hunting Supplies is the responsibility of the customer, however, we will arrange for the item to be sent to the supplier and returned to you at a cost of $15